Every client's comments and DMs, answered — and turned into leads.
SocialReply runs Instagram and Facebook conversations for all your clients from one workspace. AI replies in each brand's voice, picks up contact details from the chat and files every lead under the right client — all under your agency's brand.
14-day free trial · No credit card · A new client set up in about 10 minutes
Official Meta API
Instagram & Facebook
Comments + DMs
One inbox per client
Leads per client
Never mixed between accounts
White-label
Your logo, colors and domain
From teams using SocialReply
“We use SocialReply to optimize the flow of contacts coming from social networks. The AI agent responds promptly to DMs and comments, enabling organic lead generation for the group’s companies. It’s also an excellent social listening tool: by reading online conversations we gain valuable insights for our communication strategy.”
Marketing · Finance company
Built for multi-client work
One workspace for every account you manage
Stop juggling Business Suite logins. Run every client's social inbox from one place, with the right rules for each.
Every client in one place
Add a client, connect their pages and switch between accounts in a click. Settings, data and permissions stay isolated per client.
Replies in each brand's voice
Set tone, rules and knowledge per client. The AI answers comments and DMs consistently — or drafts them for your approval.
Conversations become leads
Name, email and phone are picked up from the chat and saved to the right client, ready to export.
Comments and DMs together
Public replies and private follow-ups from Instagram and Facebook, handled in the same flow.
You stay in control
Require approval before replies go out, or take over any conversation at any time.
Sell it under your brand
White-label the platform with your logo, colors and domain and offer it as a recurring service.
How it works
From connected account to captured lead
Set a client up once. SocialReply handles the conversations from there.
- 01
Connect the client's pages
Link Instagram and Facebook through Meta's official login. Each account is attached to its own client.
- 02
Tell the AI how to answer
Tone, knowledge, goals and topics to avoid — set per client, in plain language.
- 03
Replies go out, leads come in
The AI answers in real time or waits for your approval. Contacts shared in chat land in that client's lead list.
Send ad traffic straight into a conversation.
Run Meta ads with a Click-to-DM objective. The AI starts the conversation the moment someone taps, answers their questions and asks for contact details in the chat — no landing page in between.
- Use Meta's Click-to-DM objective — no landing page to build or maintain.
- Every user gets an immediate answer, including nights and weekends.
- Email and phone are collected in the chat, where the user already is.
- Fewer steps between the ad and the lead than a form-based funnel.
Resell it. Your logo, your margin.
Offer this AI acquisition system to your clients as a white-label service. Your branding, your pricing, your MRR. Agencies add it to their performance stack and bill clients for the setup plus ongoing management.
White-label
Add a recurring service without adding headcount
Agencies use SocialReply to offer social inbox management as a monthly line item — branded as their own, delivered without hiring.
Your brand
Logo, colors and custom domain. Clients never see SocialReply.
Your pricing
Bundle it into retainers or sell it as a standalone service.
Less manual work
Routine questions are answered automatically, so your team focuses on the conversations that matter.
Pricing
Plans that grow with your client list
Pick a plan by the number of clients you manage. Every plan starts with a 14-day free trial.
Solo
- 1 client account
- 1 Meta connection
- AI comment replies + DM automation
- 1,000 AI conversations/month
- Lead capture
Agency Starter
- Up to 15 clients
- 2 team seats
- 2 Meta connections per client
- AI comment replies + DM automation
- White label (logo, colors, domain)
- Lead capture + CSV export
- Intent & sentiment rules
- Email support
Agency Pro
- Up to 30 clients
- 3 team seats
- 2 Meta connections per client
- Everything in Starter
- Conversation flow builder
- Approval workflows
- Add-on slots available (+€15/slot)
- Priority support
Agency Scale
- Up to 100 clients
- 5 team seats
- 3 Meta connections per client
- Everything in Pro
- Audit log
- JSON export + advanced analytics
- Dedicated support
FAQ
Frequently Asked Questions
Everything you need to know about SocialReply
What is SocialReply?
SocialReply is an AI-powered white-label platform that automatically replies to Instagram and Facebook comments on behalf of agencies and their clients. It turns social interactions into qualified leads and can be fully rebranded under your agency's name.
Who is SocialReply for?
SocialReply is designed for digital marketing agencies that manage social media for multiple clients. It allows agencies to offer AI-powered comment management as a white-label service, creating a new recurring revenue stream.
Does SocialReply work with Instagram and Facebook?
Yes. SocialReply integrates directly with Instagram Business accounts and Facebook Pages via the official Meta API. It manages both comments and direct messages (DMs) automatically.
What does white-label mean in SocialReply?
White-label means you can fully customize SocialReply with your agency's logo, colors, and domain name. Your clients see your brand, not SocialReply's. You can also set your own pricing and resell the platform directly.
How does the AI reply system work?
SocialReply's AI analyzes each comment in context, using your custom tone and rules to generate a relevant, on-brand reply. You can require human approval before publishing or set it to fully automatic. The AI learns from your settings to improve over time.
Can I try SocialReply for free?
Yes. SocialReply offers a 14-day free trial with no credit card required. You can connect your social accounts, invite clients, and test all features before choosing a paid plan.
Start with one client this week.
Connect a page, set the tone and watch the first replies and leads come in. 14-day free trial, no credit card required.